Frequently Asked Questions

Frequently Asked Questions

Hiring a senior moving specialist is a big decision and we are happy to answer any questions you have about our services and process.
Below you’ll find answers to the most frequently asked questions about hiring a professional organizer.

How can your company help with senior moving and organizing?

We provide comprehensive assistance and support for seniors during the moving and organizing process. Our services include personalized moving coordination, downsizing and sorting, space optimization, estate liquidation, emotional support, relocation services, and post-move assistance. Our goal is to alleviate the stress and challenges of senior moving, ensuring a smooth and successful transition.

Do you provide packing and unpacking services for seniors?

Yes, we offer specialized packing and unpacking services for seniors. Our experienced team ensures a smooth and efficient transition, taking care of all the packing and unpacking details so that seniors can focus on settling into their new home with ease.

Can you assist with coordinating the logistics of the move, such as hiring movers or arranging transportation?

Absolutely! Coordinating the logistics of a move is part of our comprehensive services for seniors. We can assist with every aspect of the move, including hiring professional movers, arranging transportation, and managing all the necessary logistics. Our goal is to ensure a seamless and stress-free experience for our clients, taking care of the details so that they can focus on the excitement of their new chapter. You can rely on us to handle all the necessary coordination and planning to make the move as smooth and efficient as possible.

Can you provide assistance in selecting a new residence, such as a smaller home or assisted living facility?

I'm sorry, but we do not provide assistance in selecting a new residence such as a smaller home or assisted living facility. However, we can certainly offer guidance and support in organizing and downsizing belongings to fit the chosen residence. Our expertise lies in the organizing and moving aspects of the process. If you need recommendations or resources for selecting a new residence, we suggest reaching out to real estate agents, senior living advisors, or other professionals who specialize in assisting with housing transitions for seniors.

Do you offer any cleaning services, such as move-out cleanings?

Yes, we offer move-out cleaning services as part of our comprehensive offerings. We understand the importance of leaving the previous residence in pristine condition. Our professional cleaning team will thoroughly clean the space, ensuring it is spotless and ready for the next occupants. From dusting and vacuuming to sanitizing and polishing, we pay meticulous attention to detail, leaving the premises looking its best. You can trust us to handle the cleaning aspect of your move, allowing you to focus on other important tasks during this transition.

How long does the moving and organizing process typically take?

The duration of the moving and organizing process can vary depending on the size and complexity of the project. Smaller projects may take a few days, while larger ones could require weeks. We assess each project individually and provide a more accurate timeframe during the initial consultation. Our goal is to work efficiently while ensuring a well-organized and comfortable living space for our clients.

Can you assist with arranging storage solutions for items that cannot be accommodated in the new residence?

Certainly! We can assist in arranging storage solutions for items that cannot be accommodated in the new residence. Whether it's finding a suitable storage facility or exploring other options, we'll coordinate the logistics to ensure your belongings are kept safe and secure until you're ready to retrieve them.

Are you experienced in working with seniors with specific mobility or health concerns?

Yes, we have experience working with seniors with specific mobility or health concerns. We tailor our services to accommodate their unique needs and ensure a safe and comfortable experience.

What are the costs associated with your services? Are there any additional fees or charges?

Regarding the costs, our pricing is personalized based on the specific requirements of each project. During the initial consultation, we discuss your needs in detail and provide a transparent breakdown of the associated costs. We strive to be upfront and communicate any potential additional fees or charges, such as materials or specialized equipment, before starting the project.

Our goal is to deliver exceptional service while providing transparency and fairness in our pricing structure.

Do you offer any ongoing support or maintenance services after the move?

Yes, we offer ongoing support and maintenance services after the move. We understand that adjusting to a new living space can take time, and additional assistance may be needed. Whether it's organizing maintenance schedules, periodic decluttering sessions, or addressing any specific needs that arise, we are here to provide ongoing support to ensure a smooth transition and continued organization

What are your hours of service?

Regarding our hours of service, we strive to be flexible and accommodate the schedules of our clients. We understand that each situation is unique, and we work closely with you to find a convenient time for consultations, organizing sessions, and any other services required. Our goal is to provide exceptional service that fits your specific needs and schedule.

What method of payment do you accept?

We accept cash and online payment platforms for your convenience.

Did we miss your question?

Home organization and decluttering, Edmonton
Specializing in senior moving, organizing, and downsizing.

Get in Touch

We are happy to assist clients in
Edmonton & Surrounding Areas
info@heartandhomeorganizing.ca (780) 994 0300

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